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Arrow Jewelry Supply

Jewelry Care & Repair Guide

Preserve the Beauty of Your Treasures

At ARROW Jewelry Supply, we believe your jewelry deserves a lifetime of sparkle. Proper care and timely repairs ensure your pieces remain as stunning as the day you fell in love with them. Explore our expert tips below to maintain and restore your collection.


Daily Care Essentials

  • Clean Gently: Wipe jewelry with soft, lint-free cloth after each wear to remove oils and residue. For deeper cleaning, use a mild soap solution and lukewarm water; avoid harsh chemicals.
  • Store Smart: Keep pieces in a fabric-lined jewelry box or individual pouches to prevent scratches. Store away from direct sunlight and high-humidity.
  • Wear with Care: MOST importantly - Remove jewelry before swimming, exercising, or applying lotions/perfumes to avoid damage from chlorine, sweat, or chemicals.

Pro Tip: Rotate your jewelry to minimize wear on favorite items.


Material-Specific Care

Material

Cleaning Method

Avoid

Storage Tip

Gold

Mild soap & soft brush

Abrasive cleaners

Anti-tarnish strips

Silver

Polishing cloth or silver cleaner

Chlorine & bleach

Airtight bags

Platinum

Warm water & mild detergent

Ultrasonic cleaners (if gem-set)

Separate compartments

Gemstones

Dust with soft cloth; professional steam clean for diamonds

Heat, sudden temperature changes

Padded slots

Pearls

Wipe with damp cloth

Perfumes, acids

Flat in soft cloth

 

 

 

 

 

Professional Repair Services

We offer in-house and partnered expert repairs to restore your jewelry's integrity:

  • Resizing Rings: Adjust for perfect fit – starting at $49
  • Prong Retipping: Secure loose stones.
  • Chain Soldering: Fix breaks seamlessly.
  • Stone Replacement: Match gems with precision.
  • Polishing & Rhodium Plating: Renew shine and protection.

Schedule a Repair: Bring your piece to any [Your Store Name] location or mail it securely with our prepaid kit. Complimentary inspections included.


Warranty & Guarantee

  • 180-Day Repair Warranty: Covers workmanship on all services.

For additional help and information contact us at 678-772-6054 (Monday–Friday, 9 AM–5 PM EST) or via email at sales@arrowjewelrysupply.com.  Our jewelry repair staff will be glad to help.

 

 

FAQ

Frequently Asked Questions

Q: How often should I have my jewelry professionally cleaned?

A: Every 1-2 years, or sooner for heavily worn pieces.

 

Q: Does Sterling Silver jewelry tarnish?

A: Sterling silver jewelry tarnishes when the silver alloy reacts with sulfur compounds in the air, forming a dark layer of silver sulfide on the surface. This natural process is accelerated by exposure to moisture, humidity, perfumes, lotions, and everyday pollutants. While tarnish doesn't damage the metal, regular cleaning and proper storage in a dry, airtight environment can help maintain its brilliant shine.

 

Q: How is the best way to bring back the luster to Sterling Silver jewelry?

A: Restore your sterling silver pieces to their original luster with these safe, effective methods. Always test on a small area first and avoid abrasive tools that may scratch.


Quick Home Remedies

  1. Baking Soda & Aluminum Foil Bath
    • Line a bowl with aluminum foil (shiny side up).
    • Add 1 tbsp baking soda, 1 tbsp salt, and hot water.
    • Soak jewelry for 5–10 minutes; reaction lifts tarnish.
    • Rinse, dry with soft cloth. Ideal for heavy tarnish.
  2. Mild Soap Solution
    • Mix warm water with a few drops of dish soap.
    • Gently scrub with a soft toothbrush.
    • Rinse thoroughly and pat dry. Best for light tarnish.
  3. Silver Polishing Cloth
    • Use a specialized two-sided cloth (polish + protect).
    • Buff gently in straight lines.

 

Q: Can Perfume Tarnish Gold Jewelry?

A: Pure gold (24K) is highly resistant to tarnish and corrosion, so perfume alone won't cause it to darken or degrade. However, most gold jewelry is alloyed with metals like copper or silver (e.g., 14K or 18K) to enhance durability—these base metals can react with alcohol, fragrances, and acids in perfumes, leading to discoloration, dullness, or pitting over time.


Prevention Tips

  • Apply First, Wear Later: Spritz perfume on skin and let it dry completely before putting on gold jewelry.
  • Target Pulse Points: Avoid spraying near necklaces, earrings, or wrists.
  • Clean Regularly: Wipe pieces with a soft cloth after wear to remove residue.

 

Q: Does Platinum Jewelry Tarnish?

A: Platinum is one of the most durable and low-maintenance precious metals—it does not tarnish or corrode like silver or lower-karat gold. Its natural white luster resists oxidation, even when exposed to air, moisture, perfumes, or everyday chemicals.


What You Might Notice

  • Surface Dullness: Over time, platinum develops a soft patina (a satin-like finish) from microscopic scratches, not tarnish.
  • Rhodium-Plated Platinum: White gold is often rhodium-plated for extra brilliance; this thin layer can wear off, revealing platinum's natural tone underneath—easily restored with re-plating.

Care Tips

  • Clean with mild soap, warm water, and a soft brush.
  • Polish occasionally with a jewelry cloth to maintain high shine.
  • Avoid abrasive cleaners or ultrasonic machines if gem-set.

Pro Tip: Enjoy platinum daily—its strength and purity make it ideal for lifelong wear.

 

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